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001

S/01 · Dental · Aesthetic · Physio · Vet

Your chairs.Your claims.Your cash.

For owner-doctors and medical directors running 1–3 branches in the UAE and Saudi Arabia. We build what your EMR doesn't do for you: insurance follow-up, full chairs and marketing you can actually measure — inside DHA, DOH and MOH rules.

DXB / RUH
Clinics ©
booked
25.2048° N
55.2708° E
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Sleepless night 1 of 3 · Insurance cash

01

Work done in June, paid in October — minus the rejections.

I did the work in June, I'll see the money in October, and a chunk gets rejected anyway.

— What we hear from clinic owners and medical directors

Why it hurts

  • Insurers have typically taken 90–120 days to pay providers[1]
  • Insurer payments can be 80–90% of a provider's cashflow[2]
  • In KSA, claim rejections are estimated at 15–25%, led by medical-necessity justification and coding (vendor estimate)[3]
  • Physio claims are often rejected when no progress report follows around the 5th session[4]

What we build

  • Pre-visit WhatsApp form: Emirates ID or Iqama, insurance card, plan — before the patient walks in
  • Pre-approval checklist per payer and per procedure
  • Physio session counter that alerts at session 4 to send the progress report
  • Rejection tracker by payer, reason code and doctor, with resubmission deadlines
  • Claims ageing by payer, in one dashboard

Your week after

Monday becomes a 15-minute rejection review by cause. We don't replace your RCM team — we give them a cockpit.

The numbers we track with you

First-pass rejection rateDays in A/RResubmissions on time
003

Sleepless night 2 of 3 · Empty chairs

02

The 4 pm is empty again. The hygienist is paid anyway.

My 4 pm didn't show, and the implant plan I quoted last month never came back.

— What we hear from clinic owners and medical directors

Why it hurts

  • No-show rate around 21% in UAE primary care[5]
  • Mediclinic reports 20–30% depending on the season[6]
  • Reminders depend on reception having time; there is no waitlist, no recall and no follow-up on quotes

What we build

  • WhatsApp reminders D-1 and H-2 with one-tap confirm or reschedule
  • Unconfirmed slots released to a waitlist the same day
  • Recall flows: 6-month hygiene, vaccines, end of a physio plan
  • Treatment-plan follow-up at D+3, D+10 and D+30, with a Tabby, Tamara or payment link for self-pay

Your week after

Reception stops cold-calling. Gaps get refilled the same afternoon.

The numbers we track with you

No-show rateChair utilisationCase acceptanceRecall rate
004

Sleepless night 3 of 3 · Marketing & DHA

03

Paying Google every month — and one wrong post away from the regulator.

I pay Google and Instagram every month and can't tell you which patients they brought.

— What we hear from clinic owners and medical directors

Why it hurts

  • Dubai's social-media standards (Sept 2026) require medical-director approval and an archive of every post that names the facility[7]
  • In KSA the MOH cites penalties up to SAR 10m and licence revocation[8]
  • Leads arrive by call, DM and WhatsApp with no attribution — agencies report clicks, not patients

What we build

  • Booking page per treatment, in Arabic and English
  • Call and WhatsApp click tracking
  • Cost-per-booked-patient dashboard
  • Library of compliant post and ad templates
  • Approval workflow: draft → medical director → archived

Your week after

You read one number every Monday: patients booked per dirham spent.

The numbers we track with you

Cost per booked patientFirst-reply timeGoogle reviews / month
005

Also on
your desk.

Doctor licensing delays

DataFlow and Sheryan checks often take 30–45 working days — a new hire sits idle.[9]

Dental Saudization

55% since January 2026, and a Saudi dentist only counts above SAR 9,000.[10]

NABIDH, Malaffi, Riayati

Mandatory health-information exchange — any tool we add sits on top, never around it.

Patient data stays in the UAE

Fines of AED 500k–700k: we design with minimal data in messages and UAE-hosted tools.[11]

E-invoicing in 2027

Businesses under AED 50m go live on 1 July 2027 — your data needs to be clean before.[12]

Reception overload

Phone, WhatsApp, Instagram and walk-ins at the same time, with one or two people.

006

Built around the rules.

Healthcare advertising is regulated, and Dubai tightened it again in 2026. Every message we write follows the standards and goes live only after your medical director approves it.

  • No “best”, “100%”, “guaranteed”
  • Before/after: same lens, no edits, written consent
  • Medical-director sign-off
  • Archive of every post
  • KSA: clinic voice, never doctor self-promotion
  • WhatsApp = logistics only, never diagnosis
  • UAE-hosted patient data
007

How we start.

01Free audit · 30 min

We map how clients reach you and where time, cash and leads leak today.

02One problem first

We pick the most painful of the three above — not everything at once.

03Live in 30 days

Built on the tools you already use. Every account stays in your name.

04One number a week

We track the metrics above with you, and keep only what moves them.

008

What owners
ask us.

We already have Okadoc or an EMR.

We sit on top of it. We cover the reminders, recall and reporting your EMR doesn't run for you.

Patient data can't leave.

We design for it: minimal data in messages, UAE hosting, and your EMR stays the source of truth.

My receptionist already sends reminders.

When the phone isn't ringing. Automation does it at 7 pm, every day.

Agencies burned us.

We report booked patients and their cost, not clicks. Try it on one service for 30 days.

What about DHA risk?

Templates follow the 2026 standards, and nothing goes live without your medical director's approval.

009

Priced to pay back.

Audit30 min

Free

  • Your three problems, mapped
  • What to fix first
  • Written plan with numbers
Book the audit ↗
Launch + GrowthMost chosen

7,500AED / month

After a 12,000 AED launch. Ad budget paid directly to the platforms.

  • The three fixes above, built and run
  • Live in 30 days
  • One report every week
Start with an audit ↗
One fixMonthly

2,500AED / month

Founding clients: launch 6,000 AED

  • One of the three problems, solved
  • WhatsApp automation included
  • Upgrade any time
Ask about it ↗

Target agreed up front · Saudi clients billed the same amount in SAR

010

Which of the three keeps you up?

Book a free 30-minute audit ↗

Sources · researched October 2026 · vendor figures are labelled

  1. Khaleej Times — delayed insurance payments (2020)
  2. Gulf News — hospitals want insurers to pay faster (2020)
  3. NPHIES claim denials in KSA (vendor)
  4. Bayzat — pre-authorisation FAQs
  5. JMIR Formative Research — UAE no-show study (2025)
  6. Gulf News — patient no-shows
  7. Khaleej Times — DHA social media rules (Sept 2026)
  8. Lexis — KSA Ministry of Health compliance (2025)
  9. Dr Expat — DHA licence verification
  10. MOH — dental Saudization (Jan 2026)
  11. Al Tamimi — UAE health data law
  12. KPMG — UAE e-invoicing timeline (2026)